Essay on Polarities and Polarity Management

1323 Words Nov 25th, 2011 6 Pages
Polarities and Polarity Management
Polarities and Polarity Management

GM500-01/Managers & Leaders
Professor Sparks
11/11/2011

GM500-01/Managers & Leaders
Professor Sparks
11/11/2011

Kristina Smith, GM500-01
Planning and Taking Action.

Kristina Smith, GM500-01
Planning and Taking Action.

Polarities and Polarity Management What are Polarities? Polarities are interdependent opposites which function at its highest when both are present and balance each other (Welp). A polarity is comparable to the Asian belief of “Yin-Yang”. Like Yin-Yang, Polarities are forces of a company or departments strategy that perform best when both are practiced simultaneously. There are several common forms of
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It is my suggestion that we approach the current situation with a plan followed by taking action. Our clients (patients) are experiencing longer wait times and not enough time with physicians. They are also experiencing significant expense increase because of multiple testing and prescriptions with no generic alternatives. We must act as if we are the patients and the care is being given to us. We need management to support the staff as well as work with them when it is called for. Our first step in our plan is to asses’ appointment calendar. We will designate two days of the week to new client appointments. We will also need to keep alternate these days among the physicians in the office. If we have everyone taking new appointments then we will have no one available for emergency appointments. This brings me to my next area of focus, emergency appointments will be by appointment only we will no longer accept walk in patients. This will help eliminate longer wait times for the patients with prior appointments. We will have our charge nurse take the calls for emergency appointments and screen these calls to determine if we can set up an appointment for the next day or if we need to have the patient attended to a.s.a.p. The next step in our plan is to address the quality of time spent with physicians. A typical appointment schedule starts at 9 am and ends as 5 pm and every appointment are 15 minutes long. This gives us three appointments every hour with five

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